Frequently Asked Questions
Everything you need to know about your shipping and postage supplies.
Are these supplies compatible with all Stamps.com software versions?
Yes, our labels, scales, and postage supplies are specifically engineered to integrate seamlessly with all current versions of the Stamps.com software and hardware.
How long does shipping take for supply orders?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your labels or thermal paper more urgently.
Can I return unused postage labels or ink cartridges?
We accept returns on most unopened and unused supplies within 30 days of purchase. Please note that custom-printed items may be subject to different return conditions.
Do you offer bulk discounts for high-volume shippers?
Yes, we offer tiered pricing and bulk discounts on our most popular items, including NetStamps labels and shipping mailers, to help high-volume businesses save on overhead.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. You can also choose to bill supplies directly to your Stamps.com account balance.
Are your shipping labels smudge-proof?
Absolutely. Our thermal and inkjet labels are manufactured with high-quality coatings to ensure your postage remains legible and professional-looking throughout the entire delivery process.